ItemizeIt Advocate

An Advocate is assigned to your case

Everything in We Handle the Paperwork, plus a person who personally manages provider communication, calls, follow-ups, and administrative escalation on your behalf.

What you get

• Everything in We Handle the Paperwork
• An ItemizeIt Advocate assigned to your case
• Your advocate makes verification and status calls
• Certified Mail included
• We request documentation and clarification
• We pursue correction of disputed billing discrepancies
• We follow up when the provider does not address the dispute
• Day 45 and Day 60 follow-ups included
• Provider responses personally reviewed
• Your strongest administrative next step recommended
• Final case summary provided

What is included, specifically

So the scope is clear before you buy, the Advocate package covers:

• One medical bill or provider account
• One assigned advocate
• Up to three provider call attempts
• One defined administrative escalation cycle
• Written follow-ups through Day 60
• One final case recommendation and summary

What your advocate may do

• Confirm the dispute was received
• Request explanations and supporting documentation
• Ask the provider to verify quantities and services
• Point out differences between the bill and your EOB
• Request correction of verified errors
• Request insurance reprocessing
• Ask about financial-assistance procedures
• Relay provider responses back to you

What an Advocate does not do

An Advocate pursues explanation, documentation, verification, and correction of discrepancies. They may not:

• Make payments or handle money intended for your provider
• Bind you to any financial agreement
• Continue representation indefinitely
• Guarantee a reduction or any other outcome

ItemizeIt is an administrative medical-billing dispute service, not a debt-settlement or debt-management company.

When this makes the most sense

• The account is already in collections
• A large amount is in question
• You would rather not call the billing office yourself
• The provider has already been unresponsive